NatWest Review Verdict
NatWest is one of the UK's big four banks, and for sending money abroad it is a convenience choice rather than a cheap one.
An international payment sits inside the banking app you already use, and your money is FSCS-protected up to £120,000. That safety and simplicity is the real reason to pick it.
The catch is the exchange rate. We found NatWest builds a margin of roughly 3% to 5% into its retail rate, so on a straight transfer a specialist like Wise usually leaves your recipient noticeably better off.
There is also a flat fee. Most non-euro payments cost you a £15 SWIFT charge, on top of that hidden margin in the rate.
Best for
- Existing NatWest customers making the occasional euro payment
- People who value FSCS cover and one familiar app over the lowest price
- Small transfers where convenience matters more than a few pounds
Look elsewhere if
- You send money abroad regularly or in large amounts
- You want cash pickup or a mobile-wallet payout for family overseas
- You want the best possible rate to India, the US or beyond
How Much Does NatWest Cost To Send Money Abroad?
Like most banks, NatWest does not lead with a big upfront fee. It earns from the exchange rate instead, and that is where you should look hardest.
The exchange rate margin
We checked how NatWest sets its rate. On retail transfers it adds a margin of roughly 3% to 5% above the mid-market rate, the real rate you see on Google.
That margin is invisible. No line on your statement says 4%, so a transfer can look cheap while quietly costing you far more than the headline fee.
The transfer fee
The flat fee is smaller and clearer. A euro payment sent as a SEPA transfer costs you around 50p. Any other currency goes by SWIFT and costs a £15 flat fee.
Need it faster? An urgent SWIFT payment adds another £15 or so. On standard SWIFT the default charge option is shared, so correspondent banks can also skim a little in transit, leaving your recipient with slightly less again.
Sending £1,000 abroad with NatWest
These figures are illustrative, dated 2 July 2026, using mid-market rates of 1.1632 for euros and 126.11 for rupees. Rates move daily, so check NatWest's live quote before you commit.
| Route | Fee | Rate applied | Your recipient gets |
|---|---|---|---|
| £1,000 to euros (SEPA, ~3.5% margin) | ~50p | ~1.1225 | ~€1,122 |
| £1,000 to India (SWIFT, ~4% margin) | £15 | ~121.07 | ~₹119,250 |
We priced the same £1,000 against Wise. On the euro route Wise uses the mid-market rate with a fee near £4.50, so your recipient gets closer to €1,158, roughly £31 more. To India the gap is wider, around £45 to £50 in your recipient's pocket.
Costs to watch
- The 3% to 5% margin, which is the main cost and easy to miss
- The £15 SWIFT fee, doubled if you need the payment sent urgently
- Correspondent-bank charges on SWIFT that reduce what arrives
- Using your NatWest debit card abroad, which carries its own 2.75% fee
Where Can You Send Money With NatWest?
Currencies and coverage
We confirmed NatWest sends to bank accounts in more than 200 countries by SWIFT, plus fast euro SEPA payments across Europe, so you can pay most banks abroad, including popular routes like sending money to India.
Payments go bank-to-bank only. There is no cash pickup, no mobile-wallet payout and no home delivery, so this is not the tool for sending family cash to collect at an agent or receive on a wallet.
Speed and limits
| Euro SEPA payment | Usually 1 to 2 working days, same day if sent before the afternoon cut-off |
| Other currencies (SWIFT) | Typically 2 to 5 business days, or 1 to 3 if urgent |
| Mobile app and online banking | Up to £20,000 a day with biometrics or a card reader |
| Telephone banking | Up to £10,000 per transaction |
| Above £20,000 | Usually needs a branch visit; very large sums go via NatWest's markets team |
Who Is NatWest Best For?
Existing customers who value simplicity
The strongest case for NatWest is that you already bank there. You can send a payment inside the app you already trust, with your money FSCS-protected, and for an occasional euro transfer the low SEPA fee is genuinely handy.
Small, one-off transfers
If you are sending a modest amount once, the convenience can be worth a few pounds over the cheapest route. The larger the sum, the more that 3% to 5% margin costs you, and the more a specialist pays off.
Spending abroad on the card
NatWest's everyday debit card charges 2.75% on non-sterling spending, though several packaged accounts waive that on purchases. Watch out at cash machines, where the 2.75% fee still applies even on the premium accounts.
When another provider fits better
- You send larger amounts, where the margin dwarfs any fee
- You need your recipient to collect cash or receive to a wallet
- You want the cheapest, fastest route to India, Pakistan or the Philippines
NatWest Pros and Cons
✓Pros
- FSCS protection up to £120,000 on your money
- Send inside a banking app you already use
- Low fee on euro SEPA payments, around 50p
- Sends to bank accounts in more than 200 countries
✕Cons
- Around 3% to 5% margin baked into the exchange rate
- £15 SWIFT fee on non-euro transfers, plus possible correspondent charges
- No cash pickup or mobile-wallet payout
- 2.75% fee on debit-card spending abroad, including at cash machines
Is NatWest Safe?
How NatWest protects your money
We checked NatWest against the FCA Register. The service is provided by National Westminster Bank Plc, which is authorised by the Prudential Regulation Authority and regulated by the FCA and PRA under FRN 121878.
Because it is a UK bank, your deposits are protected by the FSCS. That limit rose to £120,000 per person on 1 December 2025, up from the long-standing £85,000, which is a genuine advantage over the e-money firms that use safeguarding instead.
One thing to note: NatWest and RBS are sister brands in the same group, but they sit on separate banking licences, so your FSCS cover is counted separately for each.
Account security and fraud protection
You approve international payments in-app with biometrics, or on desktop with a card reader, and NatWest uses Confirmation of Payee to check a UK payee's name before you send. Larger or unusual payments can trigger a fraud hold, so build in time before a deadline.
Using NatWest: App, Online Banking and Support
Setting up a payment. You add the recipient's account and international details, such as their IBAN or account number and the bank's BIC or SWIFT code, in the app or online banking, then approve it with your security.
App and website. The NatWest app rates well, at 4.8 on the Apple App Store from more than a million ratings, and most people find sending an international payment straightforward once the payee is set up.
Customer support. Support is by phone, in branch, in-app messaging and the Cora chatbot. The common frustration you should plan around is fraud-protection holds, which can freeze an account and take time to clear, especially if you are travelling.
NatWest Customer Reviews and Reputation
We read past the headline score, because the picture splits sharply between the app and the service.
| Source | Score | Reviews | As of |
|---|---|---|---|
| Trustpilot | ~1.4/5, "Bad" | ~8,300 | 2026 |
| Apple App Store | 4.8/5 | 1.1M+ ratings | 2026 |
| Google Play | Well rated, some login bugs | app rating | 2026 |
What people praise: a slick, reliable app and the reassurance of a big UK bank.
What goes wrong: fraud freezes locking people out of payments and accounts, and long waits to reach a human to sort them, which is the theme behind that low Trustpilot score.
How Does NatWest Compare?
For sending money abroad, NatWest is a convenience option rather than a value one in our money transfer comparison. Its 3% to 5% margin is the number that costs you.
On a straight transfer Wise usually beats it, using the mid-market rate with one clear fee. Because NatWest and RBS run on the same systems, their pricing is effectively the same, and HSBC is a similar big-bank option worth weighing up. If you are weighing other high-street options, our Santander, Halifax and Nationwide reviews land in the same place on cost.
Rates move daily, and we refresh the live figures, so run a live comparison of today's rates and fees for the amount and currency you actually care about before you send.
Final Verdict: Is NatWest Worth It For International Transfers?
NatWest is fine when convenience and safety matter most to you, and you are sending a small euro payment from an account you already hold.
For anything larger, or for routes like India, the US or the Philippines, the 3% to 5% margin plus the £15 fee make it an expensive way to send money, and a specialist will get more to your recipient. We rate it 2 out of 5 for transfers.
The safety is real, though. Your money is FSCS-protected up to £120,000, so the trade-off is a familiar, well-covered bank against a rate that quietly costs you more.
NatWest FAQs
No, not compared with a specialist. We found NatWest adds a margin of roughly 3% to 5% to the mid-market rate on retail transfers. That hidden cost is usually far larger than its flat fee, so on most routes Wise leaves your recipient with more.
A euro payment sent as a SEPA transfer costs you around 50p. Any other currency goes by SWIFT for a £15 flat fee, doubled if you need it urgently. The bigger cost is the exchange rate margin of 3% to 5%, plus any correspondent-bank charges on SWIFT.
Yes. NatWest is National Westminster Bank Plc, regulated by the FCA and PRA (FRN 121878), and your deposits are FSCS-protected up to £120,000 since 1 December 2025. NatWest and RBS sit on separate licences, so your cover is counted separately for each.
No. NatWest pays into bank accounts only. It does not offer cash pickup or mobile-wallet payouts, so for those you would need a remittance app such as one of the specialists in our comparison.
Effectively yes. NatWest and RBS are sister brands in NatWest Group and run on the same systems, so their international payment fees and exchange rates line up closely. The main difference is which app and brand you already use.
No, not compared with a specialist. We found NatWest adds a margin of roughly 3% to 5% to the mid-market rate on retail transfers. That hidden cost is usually far larger than its flat fee, so on most routes Wise leaves your recipient with more.
A euro payment sent as a SEPA transfer costs you around 50p. Any other currency goes by SWIFT for a £15 flat fee, doubled if you need it urgently. The bigger cost is the exchange rate margin of 3% to 5%, plus any correspondent-bank charges on SWIFT.
Yes. NatWest is National Westminster Bank Plc, regulated by the FCA and PRA (FRN 121878), and your deposits are FSCS-protected up to £120,000 since 1 December 2025. NatWest and RBS sit on separate licences, so your cover is counted separately for each.
No. NatWest pays into bank accounts only. It does not offer cash pickup or mobile-wallet payouts, so for those you would need a remittance app such as one of the specialists in our comparison.
Effectively yes. NatWest and RBS are sister brands in NatWest Group and run on the same systems, so their international payment fees and exchange rates line up closely. The main difference is which app and brand you already use.
Verified 2 July 2026. Provider data cross-checked against the FCA Register, natwest.com, FSCS and Bank of England announcements, and Trustpilot via the NatWest deep-research source set. Live transfer figures are illustrative and refreshed by the Currency Expert comparison engine.
Currency Expert compares money transfer providers and may earn a commission when you use our links. It does not change how we rank providers or what we say below. Rates and fees move daily, so the figures here are dated; confirm the live amount with NatWest before you send.
