XE Money Transfer Review 2025

Since its founding in 1993, XE has evolved from a simple currency converter to a trusted global leader in money transfers. 

With its fully regulated network of partners, XE offers seamless transfers to over 200 countries and processes over $129 billion in transactions annually.

Whether making a large property investment or paying overseas employees, XE provides a reliable service with competitive exchange rates and quick transfers. 

In this review, we’ll dive into what makes XE a top choice for individuals and businesses alike, exploring its features, benefits, and potential drawbacks.

XE Money Transfer Key Features

Send Money to 200+ Countries in 130+ Currencies

XE enables seamless international money transfers for both personal and business users, covering over 200 countries and supporting 130+ currencies. Whether paying overseas tuition fees, buying property abroad, or managing cross-border business expenses, XE provides a secure and efficient way to send money globally.

Competitive Exchange Rates & Transparent Fees

XE offers real-time, bank-beating exchange rates with complete transparency. The rate you see when confirming your transfer is the rate you’ll get—no hidden markups. Fees vary depending on the transfer method and destination, but XE clearly displays costs upfront before you send money. Large transfers often benefit from lower fees, making it a cost-effective option for high-value transactions.

Multiple Payment Methods

Customers can fund their transfers using the following:

• Bank transfer – A cost-effective method with no card processing fees.
• Debit or credit card – The fastest option, with most transfers completed in minutes.
• Wire transfer – A reliable option for high-value transactions, usually processed within 24 hours.
• Direct Debit (ACH in the US) – A convenient way to automate payments.

Fast & Reliable Transfers

90% of transfers arrive within minutes, especially when funded via debit or credit card. Bank and wire transfers typically take 1-3 business days, but some recipient banks may take longer. XE provides real-time tracking so users always know where their money is and when it will arrive.

Live Market Insights & Currency Tools

XE goes beyond money transfers by offering a suite of currency tools:

• Live exchange rates – Monitor over 100 currency pairs in real-time.
• Rate alerts – Set notifications for specific exchange rate targets.
• Historical exchange rates – Analyse trends over days, weeks, or years.
• IBAN calculator – Ensure accurate international bank account details for seamless transactions.
• Daily currency news & updates – Stay informed on market trends with XE’s expert insights.

These features help individuals and businesses time their transfers for the best exchange rates.

Flexible Receiving Options

Recipients can receive money in multiple ways:

• Bank deposit – Funds are sent directly to the recipient’s account, usually within 1-3 business days.
• Mobile wallet – Available in 35+ countries, allowing recipients to access funds instantly on their phone.
• Cash pickup – Money can be collected at 500,000+ locations worldwide, providing flexibility for those without a bank account.

Business Payments & FX Risk Management

For businesses handling frequent international transactions, XE offers:

• Forward contracts – Lock in exchange rates for up to 24 months to mitigate currency risk.
• Limit orders – Automatically process a transfer when the desired exchange rate is met.
• XE Currency API – Integrate real-time exchange rates and automated transfers directly into business systems.
• Mass payments – Process high-volume international payments quickly and efficiently.

These features help SMEs and larger businesses manage costs, improve cash flow, and reduce exposure to currency fluctuations.

24/5 Customer Support & Account Management

XE offers personalised support with dedicated account managers for high-value transfers or complex business needs. Standard customer service is available via:

• Live chat
• Phone support
• Email inquiries
• Help Centre & FAQs

XE’s live chat feature provides real-time assistance for urgent issues, ensuring a smooth transfer experience.

User-Friendly Mobile App & Online Platform

XE’s digital platform makes it easy to manage money transfers anywhere, anytime. Key features include:

• Instant quotes & secure transfers in a few taps.
• Transfer tracking & real-time updates on the status of your funds.
• Customisable dashboards for businesses to manage multi-currency transactions.
• Market analysis & alerts to stay ahead of currency movements.

The XE app is available for iOS and Android, ensuring users can confidently transfer money on the go.

XE Money Transfer Pricing & Fees

XE Money Transfer is designed to offer competitive exchange rates with transparent fees, ensuring customers always know the actual cost of their transfers. While fees vary depending on the payment method, destination, and transfer amount, XE provides upfront cost breakdowns with no hidden markups or surprise charges.

The total cost of an XE money transfer depends on these key factors:

1. Exchange Rate – XE offers real-time, bank-beating exchange rates with no hidden markups. The rate you see at the time of confirmation is the rate you get.
2. Payment Amount – Larger transactions generally have lower to no fees, whereas transfers less than £1,000 may incur a small fee.
3. Payment Method – Different funding options may have associated costs. Bank and wire transfers are often free, but card payments usually incur a small fee.
4. Transfer Speed—Faster payment methods (e.g., debit/credit cards) may have slightly higher costs for instant processing.
5. Destination Country – Some countries may have higher fees due to local banking regulations or processing requirements.
6. Third-Party Fees—Some recipient banks or payment providers may charge additional fees that are outside XE’s control.

XE Money Transfer Pros & Cons

✅ Pros	❌ Cons
Competitive Real-Time Exchange Rates	Card Payments Have Fees
Transparent Pricing	Transfers to Some Countries May Take up to 3-4 business days.
Fast Transfers	No In-Person Customer Service
Multiple Payment & Receiving Methods	Limited Support for Exotic Currencies
Secure & Financial Conduct Authority-Regulated	No Weekend Transfers
Business-friendly features, including forward contracts, limit orders, and API integrations.
Supports 200+ countries and 130+ currencies
24/5 Customer Support

XE Customer Reviews

XE has earned constantly positive feedback from customers with average ratings of:

• 4.3 out of 5, based on 75,164 reviews on Trustpilot
• 4.8 out of 5, based on 89,000 reviews on the Apple App Store
• 4.8 out of 5, based on 287,000 reviews on the Google Play Store.

Many users highlight the ease of locking in rates and the speed of transfers, with same-day or next-day delivery of funds frequently mentioned. The platform is described as user-friendly, and most customers appreciate its professionalism and efficient handling of transactions. Customer support is often praised for quickly resolving issues such as incorrect recipient details or security password access, leaving users satisfied with the service.

However, there are some notable complaints, particularly regarding recent changes to the service. A few users have expressed dissatisfaction with introducing additional transaction fees and less favourable exchange rates. Some also reported delays in transfers, with one instance where funds took over five days to reach the recipient. Users have raised concerns about the lack of transparency regarding service charges and issues with account access, including sudden closures and difficulties navigating the website.

XE Security Measures

XE prioritises security, compliance, and fraud prevention to ensure every transaction is safe and reliable. As part of Euronet Worldwide (NASDAQ: EEFT), XE follows strict financial regulations and employs industry-leading security measures to protect personal and business customers.

• Regulatory Complaint—XE operates under the Financial Conduct Authority (FCA), ensuring strict compliance with UK financial laws. It also follows international regulations, including GDPR (Europe), the US Privacy Act, and Canada’s Privacy Laws.
• 24/7 Fraud Detection – XE’s automated systems monitor transactions in real-time to identify and block suspicious activity.
• Dedicated Anti-Fraud Team – Security specialists investigate potential threats and suspicious activity to protect users.
• 256-bit encryption – Ensures all transaction data is securely transmitted, preventing interception by hackers.
• Multi-layered security protocols – Prevent unauthorised access and fraudulent transactions.
• Multi-Factor Authentication (MFA)– The online platform and app support biometrics and one-time codes to add additional layers of security. 
• Regular security audits – XE conducts penetration testing to identify and address vulnerabilities.

XE Recent Updates and Recognitions

In 2015, XE was acquired by Euronet Worldwide (NASDAQ: EEFT), a move that expanded its global presence and significantly enhanced its money transfer capabilities. This partnership allowed XE to tap into Euronet’s extensive financial network, enabling faster and more secure international transfers.

Three years later, in 2018, XE merged with HiFX, consolidating two major players in the international payments space under the XE brand. This merger streamlined services for both personal and business users, offering more flexible foreign exchange solutions and a more seamless payment experience.

Conclusion

In conclusion, XE stands out as a reliable, secure, and efficient money transfer service ideal for both individuals and businesses. 

Whether you’re managing property investments or making regular international payments, XE offers competitive exchange rates, transparent fees, and a range of payment methods to suit your needs. Its robust security measures, Financial Conduct Authority regulation, and 24/5 customer support make it a trustworthy choice for global transfers. 

While its card payment fees and potential delays in some countries are minor drawbacks, XE’s overall offering makes it a solid choice for high-value transactions and businesses managing foreign exchange risks.

Disclaimer

The content in this article is provided for general informational purposes only and does not constitute professional financial advice. While we strive to ensure the information is accurate and up-to-date, it may not fully reflect your circumstances, the latest financial regulations, or service changes.

Before making any decisions, particularly regarding money transfer services, we recommend seeking advice from a qualified financial professional who can offer guidance based on your needs. XE and other services discussed in this review may not be appropriate for all users, so it’s essential to consider all relevant factors, including fees, exchange rates, and applicable regulations.

You are solely responsible for any decisions made based on the information provided, and we disclaim any liability for actions taken. Always review terms and conditions directly with the service provider.

FAQs

Is XE a good way to transfer money?

With its regulated network and transparent fees, XE is a solid choice for both personal and business transactions. XE’s features, such as forward contracts and real-time tracking, can be particularly beneficial for large or frequent transfers. However, it’s essential to consider factors like potential fees for card payments and transfer times to certain countries before deciding.

Is XE regulated in the UK?

Yes, the Financial Conduct Authority (FCA) regulates XE in the UK, ensuring it complies with strict financial regulations to protect customers. This oversight guarantees that XE meets high security, transparency, and consumer protection standards when facilitating money transfers.

What is the maximum transfer on XE?

The maximum transfer limit on XE varies depending on the transfer method, payment method, destination country, and currency. For example, for personal customers in the UK, the online transfer limit is £350,000 or the equivalent in the sending currency. Similarly, business customers can send up to $15 million USD daily via wire transfer. For larger transfers, it’s best to contact XE customer support directly.

Do I need an XE account to receive money?

No, you don’t need an XE account to receive money. XE offers flexible receiving options, allowing recipients to receive funds via bank deposit, mobile wallet, or cash pickup at locations worldwide. As long as the sender provides the correct details, you can receive your transfer without creating an XE account.

Is XE safe to transfer money?

Yes, XE is a safe platform for transferring money. It is fully regulated by the UK Financial Conduct Authority (FCA) and follows strict security measures, including 256-bit encryption, multi-factor authentication, and 24/7 fraud monitoring. XE is also part of Euronet Worldwide, strengthening its security and reliability for international transfers.

Does XE have transfer fees?

XE generally offers no transfer fees for bank and wire transfers, but fees may apply for certain payment methods, such as credit or debit card transactions. The cost of a transfer mainly depends on the amount being sent, the payment method chosen, and the destination country. XE provides full transparency by displaying all fees upfront before confirming the transfer.