Since 2014, Instarem has been on a mission to make international transfers simple, transparent, and cost-effective.
Trusted by over 1 million customers and moving $6 billion annually, Instarem offers fast, secure transfers to over 60 countries, making it the go-to solution for individuals and businesses alike.
In this article, we will examine the key features of Instarem’s money transfer service to help you decide if it’s the right provider for you.
Instarem Money Transfer Key Features
Fast and Secure International Transfers
Instarem enables quick, hassle-free transfers to over 60 countries, with most transactions processed instantly or within the same day. Even large transfers (over £20,000) typically arrive within hours, with a maximum processing time of 1–2 business days in some instances. This speed makes it ideal for property investors making high-value payments or businesses managing supplier invoices across multiple countries.
Competitive Exchange Rates and Low Fees
Instarem provides exchange rates that rival traditional banks while keeping fees transparent and low. Personal customers enjoy zero fees on their first transfer, and businesses benefit from pricing up to five times cheaper than banks. High-value transactions over £20,000 qualify for special rates, maximising savings for large international payments.
Fully Licensed and Regulated for Security
Instarem operates under strict financial regulations in 11 jurisdictions, ensuring every transaction is fully compliant. Funds are held in safeguarded accounts, separate from the company’s operational funds, giving customers confidence that their money is protected. This level of oversight is particularly reassuring for businesses making high-volume payments and individuals sending significant sums overseas.
Loyalty Rewards with InstaPoints
Instarem’s loyalty programme allows personal customers to earn InstaPoints with every transfer, which can be redeemed for discounts on future transactions. The more you send, the more you save, making it particularly valuable for frequent international payments. Customers transferring over £500 earn higher rewards, and referring a friend adds 200 InstaPoints to their balance. However, this feature is not available for businesses.
Real-Time Tracking and Rate Alerts
Instarem’s app and web platform provide real-time tracking, so customers always know where their money is. For those waiting for the best exchange rate, rate alerts notify users when the market moves in their favour, helping them make smarter, more cost-effective transfers.
Large Money Transfers Made Easy
For transactions over £20,000, Instarem offers a dedicated service with tailored advice on the best payment methods and exchange rates. This is particularly useful for property buyers making international payments and businesses handling large supplier payments. Customers can also opt for bank transfers for higher limits and reduced costs.
Bulk Business Payments and Multi-Currency Support
Businesses can streamline operations by processing up to 1,000 payments in a single transaction, reducing time spent on manual data entry. Instarem supports payments in 160+ countries, making it ideal for businesses paying overseas suppliers, freelancers, or employees in multiple currencies.
Instarem Money Transfer Pricing & Fees
Instarem’s pricing structure is designed to provide competitive exchange rates while keeping fees low and fully transparent. Whether you’re an individual sending money abroad or a business making international payments, you’ll always know the true cost upfront—no hidden charges, no surprises.
Rates are updated in real-time, allowing users to take advantage of favourable market movements. Large transfers (over £20,000) may qualify for preferential rates, helping customers save even more on transactions.
Instarem keeps fees to a minimum, with no unexpected charges. There are no account maintenance or subscription fees, and new customers can make their first transfer without any fees. The final cost is displayed upfront, so customers always know how much they pay. Higher-value transfers often qualify for reduced fees or discounts.
Instarem Pros and Cons
| ✅ Pros | ❌ Cons |
|---|---|
| Competitive exchange rates | Debit card payments capped at £10,000 for per personal customer |
| Low fees & no hidden charges | No cash pickup option |
| Fast transfers | Loyalty rewards are limited to personal users |
| Fully regulated & secure | Exotic currencies not catered to |
| Loyalty Rewards with InstaPoint | |
| Real-time tracking & rate alerts | |
| Bulk business payments |
Instarem Customer Reviews
Instarem has received generally positive customer ratings across various platforms. It holds a 4.1/5 rating on Trustpilot from 8,524 reviews, a 4.2/5 rating on the Apple App Store from 1,300 ratings, and a 3.8/5 rating on the Google Play Store from 9,620 reviews.
Many customers appreciate the quick transfer times, with some transfers completed instantly or within minutes. The competitive exchange rates and low fees are also frequently highlighted, alongside the service’s efficient customer support and secure transactions. Several users praised features like automatic receiver identification, adding to the platform’s convenience.
However, some customers have expressed frustration with transaction delays and unclear communication, particularly regarding transaction fees or refunds. Issues with accessing customer support and slow problem resolution have been common complaints. Additionally, some users reported difficulties with account verification, cancelled transactions, and technical glitches that affected the user experience.
Instarem Money Transfer Security Measures
Instarem prioritises security at every stage of the money transfer process, ensuring compliance with global financial regulations and safeguarding user data. Some of the security measures in place include:
- Licensed & Regulated – Instarem operates under strict regulatory oversight in 11 jurisdictions, including the Financial Conduct Authority, ensuring full compliance with financial laws.
- Safeguarded Funds – Client funds are held in segregated accounts, separate from company finances, providing complete protection against misuse.
- End-to-End Encryption – All user data and transaction details are encrypted in transit and at rest, preventing unauthorised access.
- Regular Security Audits – Instarem conducts external penetration tests and security scans to identify and address vulnerabilities.
- Privacy by Design – Data protection is built into every feature, ensuring compliance with GDPR and other privacy regulations.
- Multi-Layer Authentication – Users benefit from secure login protocols, including two-factor authentication (2FA), to prevent unauthorised access.
- Transaction Monitoring – Suspicious activity is flagged through AI-driven fraud detection and real-time monitoring systems.
- Secure Infrastructure – Hosted on AWS Cloud with industry-leading firewalls, intrusion detection, and anti-malware solutions.
- Real-Time Transaction Tracking – Customers receive live transfer updates, enhancing transparency and reducing uncertainty.
Instarem Recent Updates and Recognitions
Instarem continues to evolve, refining its services to offer faster, more secure, and cost-effective international money transfers. One of its latest innovations is the Bulk Payments feature, allowing businesses to process up to 1,000 transactions in a single upload—a game-changer for SMEs managing payroll, supplier payments, or large-scale international transfers. This update significantly reduces manual effort while ensuring accuracy and efficiency.
Instarem’s commitment to excellence hasn’t gone unnoticed. The company has received multiple industry accolades, including the Best Value International Money Transfer Provider award from Mozo Experts Choice (2020 & 2021) and recognition at the India FinTech Awards for its outstanding digital cross-border money transfer service. These achievements highlight Instarem’s dedication to innovation, security, and customer satisfaction. With over 1 million customers and $6 billion moved annually, Instarem remains a trusted choice for individuals and businesses seeking a seamless, transparent, and rewarding way to transfer money globally.
Conclusion
In conclusion, Instarem offers a reliable and secure solution for both individuals and businesses looking to make fast, cost-effective international transfers.
Its competitive exchange rates, low fees, and fast processing times make it a strong choice for property investors, businesses, and individuals sending money abroad. The platform’s regulatory compliance and advanced security measures ensure a safe experience for users.
However, despite its strengths, some users have experienced delays, unclear communication, and customer support challenges. The service also faces limitations in certain areas, such as capped debit card payments and a lack of cash pickup options.
Nonetheless, Instarem’s continued innovation, such as the Bulk Payments feature for businesses, demonstrates its commitment to improving customer experience and meeting evolving needs. With its loyal customer base and recognition in the industry, Instarem remains a top contender in the money transfer space.
Disclaimer
The content in this article is intended for general information purposes and should not be considered as financial advice. While we strive to provide accurate and up-to-date details, the information may not address your circumstances or reflect the latest changes in financial services.
Before making any financial decisions, such as selecting a money transfer service, it is recommended that you seek advice from a qualified financial professional who can offer personalised guidance based on your individual needs. The services discussed, including Wise and others, may not be suitable for everyone, and it is essential to carefully consider factors such as fees, exchange rates, and regulatory requirements.
By using this information, you accept full responsibility for any decisions made. We disclaim any liability for actions taken based on this content. Always check the terms and conditions with the relevant service provider before proceeding.
Instarem Money Transfer FAQs
Instarem is a trusted, fully regulated money transfer service licensed in 11 jurisdictions with strict compliance and security measures. Client funds are safeguarded, and transactions are protected by encryption, fraud detection, and multi-layer authentication.
Yes, Instarem operates in the UK, allowing individuals and businesses to send money internationally with competitive exchange rates and low fees. It is fully licensed and regulated, ensuring compliance with UK financial laws.
Yes, Instarem charges fees for its money transfer service, but they are typically low and fully transparent. Personal customers can send their first transfer without fees, and businesses enjoy pricing up to five times cheaper than traditional banks. Fees vary depending on the transaction size, payment method and destination, but the final cost is always displayed upfront. Higher-value transfers may also qualify for reduced fees or discounts.
Instarem offers competitive exchange rates that are often better than those of traditional banks. It updates rates in real-time, allowing customers to take advantage of favourable market movements. For high-value transfers over £20,000, Instarem may also provide special rates, helping customers save even more on their international payments.
Instarem is known for its fast transfer speeds, with most transactions completed instantly or within the same day. Even large transfers over £20,000 typically arrive within hours, with a maximum processing time of 1–2 business days in some instances. This makes it a quick and reliable option for both personal and business transfers.br>